Frequently Asked Questions
Faq
Here you will find answers to the most common questions about our services. This section has been designed to help you find the information you need quickly and easily.
If you have questions about how to obtain a service, our payment options, return policies, or any other concerns, we invite you to explore the questions listed below. If you do not find the answer to your query, do not hesitate to contact our customer service team, we are here to help you.
Your satisfaction is our priority, and we want to ensure that you have a positive experience when interacting with us.
Our Medicaid-assisted services are available to adults (18+) who have Full Medicaid or Straight Medicaid eligibility. An initial assessment and subsequent approval from Medicaid are required to determine the weekly service hours.
If you are currently with another company but wish to switch, simply contact us at 702-689-5710. We will guide you through the process of transferring your services seamlessly and ensure that you receive care from our highly trained attendants.
Yes, individuals who do not have Medicaid insurance can apply for our self-pay attendant care program. These services are available for people of all ages who are willing to cover the cost out-of-pocket.
- For Medicaid-assisted services: Proof of Medicaid eligibility, personal identification (e.g., driver’s license, ID card), and relevant medical records are required.
- For self-pay services: Proof of identity and any medical records that specify the need for attendant care are necessary.
To begin the application process, please contact us at 702-689-5710. We will schedule an initial consultation or assessment to discuss your needs and guide you through the necessary steps.
We offer a range of support services, including assistance with daily activities, personal hygiene, medication management, mobility support, and specialized care for individuals with specific medical conditions.
Our team consists of highly trained and certified attendants who undergo continuous training to maintain the highest standards of care. We also conduct regular reviews and feedback sessions with clients to ensure their satisfaction and address any concerns.
Yes, we work closely with each client to develop a personalized care plan that meets their unique needs and preferences. Whether it’s part of our Medicaid personal care services or self-pay program, our goal is to provide comprehensive and tailored care.
The costs for the self-pay attendant care program vary based on the level of care required and the number of hours needed. For detailed information on pricing and payment options, please contact us at 702-689-5710.
There is flexibility in the number of hours for self-pay services, allowing clients to choose the amount of care they need. We work with clients to determine the most suitable schedule based on their individual needs.
